Questions we actually like answering.
Because when it comes to food, curiosity is healthy.
About Cibiens & Clean Label
1. So… what’s the deal with Cibiens snacks?
We’re not here to sell you “miracle health.” We make food that’s smart — clean, tasty, and backed by science, not fads. Snacks that pass both your tongue and your brain test.
2. What on earth does ‘Clean-Label’ even mean?
It means you can read our ingredient list without a magnifying glass or a chemistry degree. No hidden additives, no tricky jargon—just real stuff, clearly explained. If we can’t justify an ingredient, it doesn’t make the cut.
3. What makes Cibiens different from other snack brands?
We don’t chase “health halos” or miracle tags. We make food that’s smart, not smug — honest recipes with balanced nutrition, no palm oil, no false promises. The difference is simple: you don’t need to trust us blindly; you can read us clearly.
4. What does “Lab-made ≠ Evil” mean?
Some ingredients (like antioxidants or probiotics) are made in labs because that’s where precision lives. Science isn’t scary—it’s smart. We use science the way chefs use knives: carefully.
Ingredients & Safety
5. Are all snacks vegetarian?
Yup, through and through.
6. Are all snacks gluten-free?
Most snacks are gluten-free, and if one isn’t, we’ll say it loud and clear on the pack—no detective work needed.
7. Do you use artificial colours or flavours?
No artificial colours. Flavours, when used, are safe, FSSAI-approved, and always listed with purpose.
8. How do you keep snacks fresh without preservatives?
With smart roasting, airtight packaging, and a little physics. No scary chemicals, just barrier films that keep air and moisture out.
Probiotics & Nutrition
9. Probiotics in a snack? Are you serious?
Dead serious. We use Bacillus coagulans SNZ 1969—a shelf-stable probiotic that survives roasting and still shows up for gut duty. Think of it as tiny good guys doing overtime while you binge on Netflix.
10. Do probiotics really survive in a snack?
Yes. SNZ 1969 is a spore-forming strain that stays alive through roasting and shelf life—if you store it cool and dry.
11. Are probiotics there in every product?
Not necessarily. Some Cibiens products include probiotics; others focus on different kinds of nutritional smarts. Every product has its own logic—no copy-paste health claims here.
12. Are they good for kids?
Absolutely. They’re light, honest, and label-approved by parents who actually read labels. Just keep a spare pack—kids have quick hands.
13. Are Cibiens snacks for gym people or couch people?
Both. We’re the Switzerland of snacking—neutral, balanced, and guilt-free. Snack smart, move a little, live normally—that’s our nutrition philosophy in one line.
14. Are they okay for fitness or weight goals?
They’re better options than fried snacks thanks to balanced nutrients like protein, fibre, calcium, phosphorus, etc. But no snack alone makes you fit — balance does.
Ordering & Delivery
15. Where can I buy Cibiens snacks?
On cibiens.com, Amazon, and an ever-growing list of stores near you
16. How long does delivery take?
Usually 2–7 working days depending on your city. You’ll get tracking updates by email and WhatsApp.
17. Can I cancel or return an order?
Cancellations are easy before dispatch via your Orders page. Food products are non-returnable (except for damage or quality issues). Full details live in our Shipping & Returns Policy.
Storage & Shelf Life
18. How should I store snacks after opening?
Cool place, dry hands, tight seal. Or transfer to an airtight jar—air is for lungs, not snacks.
19. What is the typical shelf life?
Six months from manufacture. But let’s be honest—you’ll finish them long before that.
Brand & Future
20. What’s next from Cibiens?
More smart snacks you’ll actually want to eat. No spoilers — just watch this space.
21. How can a store or distributor stock Cibiens?
Write to sapicares@cibiens.com with your details and city. We’ll connect you to our sales team faster than you can say “sample pack.”